Access to your Records

All information held about patients is completely confidential and everyone working for the NHS has a legal duty to maintain the highest level of confidentiality about patient information.

Your Medical Record
If you wish to access your own personal health records you can do so online via Patient Access. Please click here to go to the Patient Access page for information. Due to current data protection legislation we will ask you to request the access in writing by completing specific forms. This will allow as to set up Patient Access for you. The request will have to be processed by our administration team which due to large number of requests made may take a few days.

If you wish to request a copy of your medical records the quickest way to do so is through Patient Access. They will not only be available to you at time of you choosing but also will be current including your recent consultations. If you cannot access your medical records online then an encrypted disc can be created for you. Please contact the reception for more information.

If you would like a third party to view your records (solicitor/other) you will need to complete one of our consent forms.  We will then contact the third party company and advise them of this process.  Please contact us for more information.

You will not be charged for accessing your medical records.

What information do we hold about you?
We ask you for information about yourself so we can give you the most appropriate care and treatment. This information is kept together with details of the care you receive for future reference.  For a full list of the information we keep/share please contact the surgery or click on the documents below:

How do I know it will be kept in a confidential way?

Everyone working for the NHS or in General Practice has a legal, ethical and contractual duty to keep information confidential and anyone who receives information from us is bound by the same legal duty.

Will my information be shared with anyone?

If you are receiving care from other people as well as the NHS, we may need to share information to enable us all to work together for your benefit. We only ever use or pass on information about you if people have a genuine need for it in your and everyone’s interest.

For a full list of the information we share please contact the surgery or see the documents above. 

The sharing of some information is strictly controlled by law, so unless there are exceptional circumstances, such as when the safety of others is at risk, we will not disclose your information to other parties without your permission.


Requesting access on behalf of someone else (child/carer etc)

If you would like to request medical records access on behalf of another person (carer etc) then please request this via our appropriate consent form.