Category Archive News

Supporting your recovery after COVID-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.

These changes should get better over time, some may take longer than others, but there are things you can do to help.

Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery. Find out more information at 

Flu Vaccinations for 50-64 year olds

Please note, if you are in the 50-64-year old age group you will not be vaccinated until November and December, providing there is sufficient vaccine. No appointments will be offered for this age group until then.

This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

Thank you 

Sign up if you are interested in taking part in a COVID-19 vaccine trial

If you would be interested in the NHS contacting you about taking part in coronavirus (COVID-19) vaccine studies in the UK, then go to:

This does not automatically sign you up to take part in a specific study but just lets researchers know you’re happy to be contacted if they think you might be suitable to take part in their studies.

GermDefence – Simple steps to reduce viruses in your home

A new online tool has been developed by The University of Southampton giving advice on simple steps we can take at home to protect us from the new Coronavirus (Covid-19).

This advice was developed by health experts and proved to reduce illness in a study of over 20,000 people. People who followed the advice in Germ Defence were less likely to catch pandemic flu or other viruses – and if they did become ill the illness was shorter and milder on average.

How does it work?

COVID-19 is caught in the same way as other viruses. Germ Defence provides advice on how you can protect yourself using the same methods that have worked for other viruses.

It only takes around 10 minutes to go through the information – but it could protect you from the coronavirus, along with a lifetime of fewer colds and flu. Click here to take part.

Need Emergency Dental Care during Covid-19?

Revive Dental Care offers NHS Emergency Dental Clinics across Cheshire and Merseyside, with emergency appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services. 

If you need help with an urgent dental problem, call their Emergency Helpline, available from 9am to 9.30pm every day, including weekends and Bank Holidays.

0161 476 9651

Please note: this is an appointment only service – we do not operate a ‘drop-in’ service at any of our surgeries.

Response to queries from patients who require support

You can download the Answers to Queries during Covid-19 slides which provide information from the Government to the NHS, in answering queries from patients who may require additional support during the COVID-19 outbreak.

Coronavirus – Important Update from Firdale Medical Centre

Updated 18/09/2020

COVID-19 pandemic has changed how patients access their GP. It has super charged the use of remote consultations in primary care although these will never replace face- to-face appointments which are available to all patients where clinically appropriate.

Remote consultations can be a convenient way for people to access medical advice and treatment. Video and online consultations where a patient can contact their GP practice directly via the internet are available at Firdale Medical Centre. While we don’t want to reverse the strides that have been made towards telephone and video consultations, we want to make clear to patients that face-face appointments are there for all who clinically need them.

Firdale Medical Practice is open and if you need to be consulted by your GP, please ring us on 01606544300 or visit our website – our opening hours are Monday to Friday 8am – 6.30pm

  • Due to the coronavirus outbreak, how you contact your GP surgery will be different at the moment. This is to limit face-face contact where possible and help stop the spread of coronavirus
  • Face-to-face appointments are still available to all patients, but you will be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. Decision to arrange a face to face in person in surgery appointment will be made by our clinicians following initial phone call or online consultation.
  • In addition to face-to-face consultations, we are offering consultations online or over the phone. This is a convenient and flexible way to receive healthcare but if it is necessary to see a GP or healthcare professional in person then this will be arranged for you.

Four ways to seek healthcare advice from a GP

  • Call your surgery to discuss your appointment
  • Visit your GP surgery website and complete a confidential online form to receive a response before the end of the next working day
  • Call NHS 111 or go online to seek advice
  • Download the NHS App to order repeat prescriptions, book appointments and check your symptoms.

In those unprecedented times we are experiencing extreme demand on the clinical and administrative services, the demand that has not been seen prior to the pandemic. Our clinicians and administration team are working very hard to assist your needs and we are asking for patience and understanding.

Stay safe and well

Firdale Medical Centre Team


Updated 10/07/2020

Please note the important information regarding our practice:

  1. In order to reduce the risk of coronavirus infection and to safeguard the patients and staff members allowing us to operate effectively the practice door will remain opened only to those with booked appointments. 
  2. Our practice conducts majority of the consultations via telephone or video link. During the telephone or video consultation the clinician may decide that face to face appointment is necessary and you will be invited to the surgery. Please note we are asking you to wear face covering when you come into the surgery and will not be able to attend the appointment if you haven’t got one.
  3. If you are given a time for your appointment please do not arrive to early as you may need to wait outside.
  4. When you arrive at the practice please enter through the first set of automatic door and use the intercom system inside to communicate with our reception staff.
  5. Please be aware that due to new government guidelines we had to reduce number of patients who can access the building at the same time. Our waiting room can now only host maximum of 10 patients.
  6. For any queries please continue using our telephone system during our opening hours.
  7.  Please note that in order to request prescription we will ask you to either use our online Patient Access facility or submit the request into a prescription box currently located at the entrance to the practice. If you cannot drop prescriptions on your own because you are shielding or self isolating you can ask your family member or a neighbor to do this for you. In exceptional circumstances we may be able to accommodate other methods of requesting your prescriptions but this will be considered on individual basis. There are also voluntary services available to assist you with this and other daily needs. Please visit or call 0808 196 3646
  8. Please note that the waiting time for the prescriptions have now changed and we will require 72 hours (three days) to complete your request.

As the pandemic subsides we have now restarted some of our routine services such as chronic disease reviews, smear tests, baby clinics and immunizations. You will however notice that some parts of the appointments may still happen via telephone or video link. For instance for our diabetic patients you may be asked to come to the surgery in order for your bloods to be taken and foot check completed and you will also be scheduled a phone call the following week when we have all the information for our nurse to complete the review. 

We are also planning reengage with patients participation group using videoconferencing – further communication will be coming soon.

Following services will remain postponed until further notice:

B12 Injections – in majority of circumstances B12 injections can be successfully replaced with tablets. We have reviewed all our patients and for the majority have been advising change to tablet form. There are some individual cases where we still needs to administer injections those however are very limited and always assessed individually by our clinicians

Sick notes (MED3): Med3 for first 7 days not required. No Med3 will be provided by General Practice for self- isolation past 7 days. Advise patients that a self-isolation note is available here:

Travel vaccinations, insurance reports, medicals, non-urgent paperwork.

DVLA medical examinations (unless in special circumstances which will be assessed on individual basis)

Spirometry and routine ECGs

New patient checks, NHS health checks, medication reviews, frailty and over 75’s annual reviews – we are looking now at reactivating some of those services – more information will be announced.

We kindly ask for your patience and understanding. All above changes are necessary to minimise the risk of coronavirus spreading and affecting vulnerable patients as well as the staff at the surgery. We believe that those precautions will allow us to continue providing clinical support for longer mitigating development of potential cases among our clinical staff and patients

Stay safe and well.

Coronavirus – Latest Advice

The NHS in Cheshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.

If you have symptoms associated with coronavirus including a new continuous cough, loss or change to your sense of smell or taste and a high temperature, you are advised to stay at home for 7 days.
Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they’re at home for longer than 14 days. The most up-to-date public guidance is always online at

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

How to get an isolation note for your employer

This service, at, is for those who have been told to stay at home because of coronavirus and you need a note for your employer.

This service is only for people who:

  • have symptoms of coronavirus and have used the 111 online coronavirus service
  • have been told by a healthcare professional they have symptoms of coronavirus
  • live with someone who has symptoms of coronavirus

If you are not sure if you need to stay at home, get the latest NHS advice on coronavirus.

If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note.

You can also use this service for someone else.

Get an isolation note.

Covid-19 and Requests for Doctor’s Notes (the MED3 ‘Fit Note’)

Covid-19 and Requests for Doctor’s Notes (the MED3 ‘Fit Note’)

Following recent Local Medical Committee Advice please note:

1. If you are personally affected so isolating for seven days
Patients can and should self-certify for the first seven days as normal if they are unfit to work.
They do not need to contact their GP.

2. If you are personally affected and remaining unwell for over seven days
If they remain unwell and unfit to work after seven days the current advice is to visit where there is an online self-assessment tool; the patient may be invited to call 111 and given further advice and a MED3 certificate emailed to them.
They do not need to contact their GP.

3. Household contact affected so isolating for fourteen days as per government advice and at risk group following government advice
Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies.
They do not need to contact their GP.

4. Those in full time education
There is no NHS requirement to issue certification to schools or colleges to confirm absence. These organisations must work with parents and students to ensure that any absence is appropriately recorded, obviating the need for a ‘doctor’s note’.
They do not need to contact their GP.