We encourage all our patients to use our online consulting platform PATCHS through which you can submit both clinical and administrative enquiries, find help and advise from NHS, find pharmacy near you, walk in centre or urgent care centre. PATCHS are great for submitting administrative enquiries as they release pressure from our telephony system to those who require more urgent and medical assistance. Submitting administrative query thorough PATCHS ensures that record of this enquiry is made automatically onto your medical notes.
your can also contact us via email cmicb-cheshire.firdale@nhs.net but please note that this email is NOT monitored each day and should not be used for prescription requests or anything urgent.
our address is Firdale Medical Centre, Firdale Road, Northwich, Cheshire, CW8 4AZ
For test results, please call 01606 544300 option 2 PLEASE NOTE THIS LINE IS ONLY OPEN BETWEEN 2pm and 4pm.
For Prescription Queries please call 01606 544300 option 3 PLEASE NOTE THIS LINE IS OPEN MONDAY-THURSDAY 2.00-4.00 PM AND FRIDAY 2.00-3.00 PM
If you would like to know if a prescription is ready to collect, please call the reception line on 01606 544300 (Option 1)
Again for all above enquiries we encourage our patients to use PATCHS
