COVID-19 pandemic has changed how patients access their GP. It has super charged the use of remote consultations in primary care although these will never replace face- to-face appointments which are available to all patients where clinically appropriate.
Remote consultations can be a convenient way for people to access medical advice and treatment. Video and online consultations where a patient can contact their GP practice directly via the internet are available at Firdale Medical Centre. While we don’t want to reverse the strides that have been made towards telephone and video consultations, we want to make clear to patients that face-face appointments are there for all who clinically need them.
Firdale Medical Practice is open and if you need to be consulted by your GP, please ring us on 01606544300 or visit our website www.firdalemedicalcentre.nhs.uk – our opening hours are Monday to Friday 8am – 6.30pm
Four ways to seek healthcare advice from a GP
In those unprecedented times we are experiencing extreme demand on the clinical and administrative services, the demand that has not been seen prior to the pandemic. Our clinicians and administration team are working very hard to assist your needs and we are asking for patience and understanding.
Stay safe and well
Firdale Medical Centre Team
Please note the important information regarding our practice:
As the pandemic subsides we have now restarted some of our routine services such as chronic disease reviews, smear tests, baby clinics and immunizations. You will however notice that some parts of the appointments may still happen via telephone or video link. For instance for our diabetic patients you may be asked to come to the surgery in order for your bloods to be taken and foot check completed and you will also be scheduled a phone call the following week when we have all the information for our nurse to complete the review.
We are also planning reengage with patients participation group using videoconferencing – further communication will be coming soon.
Following services will remain postponed until further notice:
B12 Injections – in majority of circumstances B12 injections can be successfully replaced with tablets. We have reviewed all our patients and for the majority have been advising change to tablet form. There are some individual cases where we still needs to administer injections those however are very limited and always assessed individually by our clinicians
Sick notes (MED3): Med3 for first 7 days not required. No Med3 will be provided by General Practice for self- isolation past 7 days. Advise patients that a self-isolation note is available here: https://111.nhs.uk/isolation-note
Travel vaccinations, insurance reports, medicals, non-urgent paperwork.
DVLA medical examinations (unless in special circumstances which will be assessed on individual basis)
Spirometry and routine ECGs
New patient checks, NHS health checks, medication reviews, frailty and over 75’s annual reviews – we are looking now at reactivating some of those services – more information will be announced.
We kindly ask for your patience and understanding. All above changes are necessary to minimise the risk of coronavirus spreading and affecting vulnerable patients as well as the staff at the surgery. We believe that those precautions will allow us to continue providing clinical support for longer mitigating development of potential cases among our clinical staff and patients
Stay safe and well.
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