Appointments Information

Firdale Medical Centre currently offers variety of appointments with our doctors, nurses, pharmacists and musculoskeletal specialist (MSK). 

Non-urgent advice:

We offer face to face and telephone consultations with all our clinicians. We now use a Patient Triage system where all requests from our patients are recorded via an online consulting platform. This is then triaged by one of our senior GPs. This platform is used for both clinical and administrative enquiries and requests. If you want to learn more about our Patient Triage please follow this link.

How to Book

  • If you have medical problem please complete medical request using our online consulting platform AccuRx. Your request will be triaged by one of our senior GPs, and you will receive an outcome.
  • If you are unable to use the platform / don’t have access to internet please call the practice and we will support you in the process.
  • To amend or cancel an appointment, please call the reception and our team will happily assist you.

Home Visits

Please note Patient Access should not be mistaken with online consultations. Patient Access is one of the platforms accepted by NHS which allows insight in your own medical records and request repeat prescriptions.

Non-urgent advice: Having Problems?